Lucky Block Casino Terms and Conditions

Before you register an account and start playing, it is essential that you read and understand the Lucky Block Casino terms and conditions in full. These general terms form a legally binding user agreement between you and the operator, governing every aspect of your relationship with the platform — from account creation and deposits through to bonus claims, withdrawals and responsible gambling. By accessing lucky-blocks.com and using any of its services, you confirm that you have read, understood and accepted all Lucky Block Casino rules outlined on this page. If you do not agree with any part of these terms of service, you must not use the site.

1. Overview of the Lucky Block Casino User Agreement

Lucky Block Casino is operated by a company registered and licensed in Curaçao under the authority of the Government of Curaçao. As a condition of holding that licence, the operator is required to publish clear and comprehensive casino rules that protect both the player and the business. These Lucky Block Casino terms and conditions apply to all products and services available at lucky-blocks.com, including casino games, live dealer tables, promotions and the VIP programme.

These T&Cs may be updated at any time. Lucky Block Casino will post a notice on the website when material changes are made. It is your responsibility to review the current version of the terms of use regularly. Continued use of the site after an update constitutes acceptance of the revised site rules.

2. Registration Terms and Eligibility

The following registration terms apply to all prospective players at Lucky Block Casino. Please read them carefully before creating an account.

• Age requirement: You must be at least 18 years of age to register. Lucky Block Casino does not permit underage gambling under any circumstances. Age verification may be requested at any time.
• One account per person: Each player is permitted to hold only one active account. Creating duplicate or multiple accounts is strictly prohibited under the Lucky Block Casino general rules and may result in immediate account suspension and forfeiture of funds.
• Accurate information: You must provide truthful, complete and up-to-date personal details during registration. Any false information constitutes a breach of this user agreement.
• Jurisdictional restrictions: Players must not be located in a jurisdiction where online gambling is prohibited. You are solely responsible for ensuring that your participation complies with local laws.
• Personal use only: Your account is strictly personal and must not be used on behalf of any third party.

2.1 KYC — Identity Verification

Lucky Block Casino is required under its Curaçao licence to conduct Know Your Customer (KYC) checks on all accounts. As part of the KYC procedure, you may be asked to supply the following documents before any withdrawal is processed:

• Government-issued photo ID (passport, driver's licence or national identity card)
• Proof of address dated within the last three months (utility bill or bank statement)
• Proof of payment method (copy of card, screenshot of e-wallet, etc.)
• Any additional documentation deemed necessary by the compliance team

KYC is mandatory before the first withdrawal is approved. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension. These verification requirements are a non-negotiable part of the Lucky Block Casino terms of use and are in place to prevent fraud, money laundering and underage gambling.

3. Deposits and Withdrawals — Casino Policy

The Lucky Block Casino financial casino policy covers all aspects of funding your account and cashing out your winnings. The table below summarises the key parameters.

3.1 Withdrawal Terms

The withdrawal terms at Lucky Block Casino are designed to be transparent and fair. The following conditions apply to all cash-out requests:

• All withdrawals must be processed back to the same payment method used for the deposit, wherever technically possible.
• KYC verification must be completed before the first withdrawal is released.
• Withdrawals will only be approved once all applicable wagering requirements have been met.
• Lucky Block Casino reserves the right to perform additional security checks before approving large withdrawals.
• Standard withdrawal processing takes between 24 and 72 business hours, depending on the payment method and the volume of pending requests.
• Cryptocurrency withdrawals are typically faster than traditional banking methods.
• The daily, weekly and monthly limits listed above are standard; VIP players may be eligible for higher limits at Lucky Block Casino's discretion.

Any withdrawal request that raises a security flag may be temporarily held pending further investigation. Lucky Block Casino will communicate the reasons for any delay via e-mail or live chat.

4. Bonus Terms and Wagering Requirements

All promotions offered by Lucky Block Casino are subject to specific bonus terms that must be read carefully before opting in. Claiming any bonus constitutes your agreement to be bound by the Lucky Block Casino terms and conditions applicable to that offer.

4.1 Welcome Package

The Lucky Block Casino welcome package is spread across your first three deposits and offers a total of up to A$500 in bonus funds plus 100 free spins:

1. First deposit: 100% match bonus up to A$200 + 50 free spins
2. Second deposit: 50% match bonus up to A$150 + 30 free spins
3. Third deposit: 75% match bonus up to A$150 + 20 free spins

4.2 Wagering Requirements

The Lucky Block Casino wagering requirements that apply to all bonus funds (and any winnings derived from free spins) are set at 35x the bonus amount. This means that if you receive a A$200 bonus, you must wager a total of A$7,000 before any associated winnings can be withdrawn as real money.

Key points concerning Lucky Block Casino wagering requirements:

• Wagering requirements must be completed within the timeframe specified in the individual offer's bonus terms.
• Not all games contribute equally to the playthrough. Slots typically contribute 100%, while table games, live casino, and other game types may contribute at a reduced rate or not at all. Check the specific promotion page for a full contribution breakdown.
• Lucky Block Casino reserves the right to void bonus funds and associated winnings if the casino rules relating to bonus abuse are breached.
• Players may only hold one active bonus at a time. Attempting to stack bonuses is prohibited under the general terms.
• Bonus funds cannot be withdrawn; only the winnings generated after satisfying the wagering criteria are eligible for withdrawal.

4.3 Free Spins Terms

Free spins awarded as part of a promotion are subject to the same 35x wagering requirements as bonus cash. Spins are typically credited to a specified slot title and must be used within the validity window stated in the offer. Unused spins expire automatically. The value of winnings from free spins is capped as specified in the individual promotion's bonus terms.

5. Gaming Rules and Fair Play

Lucky Block Casino offers a catalogue of 4,000+ games from more than 50 of the industry's leading software providers, including Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, Push Gaming, Spribe, Red Tiger, Nolimit City and Relax Gaming. All games use a certified Random Number Generator (RNG) that has been independently tested by accredited laboratories to ensure genuine randomness and fair outcomes.

The following casino rules apply to all gaming activity at Lucky Block Casino:

• All bets must be placed in accordance with the individual game's minimum and maximum stake parameters.
• In the event of a technical fault during a game round, the bet may be voided and the stake returned. Lucky Block Casino's decision on such matters is final.
• Games must be played in good faith for entertainment purposes. Exploiting software errors or bugs is strictly prohibited.
• Lucky Block Casino reserves the right to void any game or bet that it believes has been played in breach of these site rules.

6. Prohibited Conduct and User Obligations

As a registered player, you agree to abide by the Lucky Block Casino general terms governing acceptable use. The following conduct is expressly forbidden and constitutes a material breach of the Lucky Block Casino user agreement:

• Multiple accounts: Registering more than one account, whether personally or via a third party, is grounds for immediate suspension.
• Automated play: The use of bots, scripts, macros or any form of automated software to play games or interact with the platform is strictly prohibited.
• VPN and proxies: Circumventing geographic restrictions by using a VPN, proxy server or any other masking technology is a breach of the terms of service.
• Collusion and fraud: Any form of cheating, collusion, chip dumping or fraudulent activity will result in account closure, forfeiture of balances and may be reported to the relevant authorities.
• Chargeback abuse: Initiating an unjustified chargeback via your bank or payment provider while a balance remains in your Lucky Block Casino account is considered fraud.
• Bonus abuse: Exploiting promotions in a manner inconsistent with their intended purpose — including the systematic opening of accounts to claim bonuses — is prohibited under the bonus terms.

Lucky Block Casino monitors all accounts for suspicious behaviour. Where a breach of the casino policy is detected, the casino may freeze the account, withhold funds pending investigation, and pursue any legal remedies available under Curaçao law.

7. VIP Programme Terms

The Lucky Block Casino VIP programme consists of five levels: Bronze, Silver, Gold, Platinum and Diamond. Progression through the tiers is based on your wagering activity. VIP members benefit from enhanced cashback rates ranging from 10% to 20%, dedicated account managers, personalised promotions, higher withdrawal limits and faster payment processing.

Participation in the VIP programme is subject to Lucky Block Casino's discretion. The casino reserves the right to adjust a player's VIP status, revoke membership or alter programme benefits at any time in accordance with the general terms. Cashback is credited as bonus funds subject to the standard 35x wagering requirements unless otherwise stated in writing.

8. Limitation of Liability

Lucky Block Casino provides its services on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, the operator disclaims all warranties, express or implied, relating to the platform and its content. In particular:

• Lucky Block Casino is not liable for any loss of profits, loss of data, or indirect, incidental or consequential damages arising from your use of the site.
• The operator is not responsible for interruptions to service caused by third-party payment processors, software providers or telecommunications networks.
• You acknowledge that gambling carries inherent financial risk and that Lucky Block Casino cannot be held responsible for losses incurred during normal gameplay.

Nothing in these Lucky Block Casino terms and conditions limits liability for death, personal injury or fraud caused by the operator's negligence.

9. Account Closure and Self-Exclusion

You may request closure of your Lucky Block Casino account at any time by contacting the support team via live chat or at [email protected]. Before closing your account, any outstanding bonus wagering must be resolved. Verified real-money balances will be returned to you via your preferred payment method, subject to standard withdrawal terms.

Lucky Block Casino is committed to responsible gambling and provides the following self-exclusion and limit-setting tools:

• Deposit limits: Set daily, weekly or monthly caps on how much you can fund your account.
• Bet and loss limits: Restrict the maximum you can wager or lose within a set period.
• Session limits: Control how long you can play in a single session.
• Cooling-off periods: Take a short break of 24 hours, 48 hours, 7 days or 30 days.
• Self-exclusion: Exclude yourself from Lucky Block Casino for 6 months, 1 year, 5 years or permanently.

Self-exclusion requests are processed promptly. During a self-exclusion period, your account will be locked and no marketing communications will be sent to you. Once a permanent self-exclusion is in place, it cannot be reversed.

10. Security and Data Protection

Lucky Block Casino employs 256-bit SSL/TLS encryption across the entire website to protect all data transmitted between your device and our servers. The platform's security infrastructure includes firewall protection, regular penetration testing and strict internal access controls.

Your personal data is collected and processed in accordance with Lucky Block Casino's Privacy Policy, which forms part of these general terms. We collect only the data necessary to operate your account, fulfil legal obligations and deliver personalised services. Your data is never sold to third parties. For full details, please refer to the Privacy Policy page at lucky-blocks.com.

11. Intellectual Property

All content published on lucky-blocks.com — including but not limited to logos, graphics, game interfaces, software, text and promotional materials — is the exclusive intellectual property of Lucky Block Casino or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the site for personal, non-commercial purposes only. Any reproduction, distribution or commercial exploitation of the site's content without prior written consent constitutes a breach of intellectual property law and these Lucky Block Casino rules.

12. Governing Law and Dispute Resolution

These Lucky Block Casino terms and conditions are governed by and construed in accordance with the laws of Curaçao. In the event of a dispute between you and Lucky Block Casino, the parties agree to first attempt resolution through good-faith negotiation.

If a resolution cannot be reached informally, disputes may be referred to the dispute resolution body recognised by the Government of Curaçao under Lucky Block Casino's gaming licence. The decision of the adjudicator will be final and binding on both parties.

Players who believe their complaint has not been handled fairly may also seek assistance from independent third-party mediation services. Contact [email protected] to initiate a formal dispute process.

13. Changes to the Terms of Service

Lucky Block Casino reserves the right to amend these terms of service at any time. Amendments will take effect from the date they are published on this page. Where changes are material — for example, alterations to wagering requirements, payment limits or account eligibility rules — the casino will make reasonable efforts to notify registered players via e-mail or an on-site notification. It remains the player's responsibility to check the current T&Cs before each session. Continued use of Lucky Block Casino following any update constitutes acceptance of the revised casino policy.

14. Customer Support and Contact Details

If you have any questions about the Lucky Block Casino terms and conditions, or if you need assistance with your account, our support team is available around the clock:

• Live chat: Available 24/7 directly from the lucky-blocks.com website — the fastest way to get help.
• E-mail: [email protected] — responses are typically provided within 12 hours.

Our team can assist with account queries, payment issues, bonus questions and any concerns relating to these site rules.

Frequently Asked Questions — Lucky Block Casino T&Cs

What are the Lucky Block Casino wagering requirements?

The standard Lucky Block Casino wagering requirements are set at 35x the bonus amount. This applies to all deposit match bonuses and to winnings generated from promotional free spins. For example, a A$100 bonus requires A$3,500 in total wagers before withdrawals can be made. Always check individual promotion pages for any variation to the standard bonus terms.

Can I have more than one account at Lucky Block Casino?

No. The Lucky Block Casino rules strictly prohibit the creation of multiple accounts by a single person. Any duplicate accounts detected will be suspended and balances may be forfeited. This is a fundamental part of the registration terms and the broader user agreement.

How long does it take to withdraw from Lucky Block Casino?

According to the withdrawal terms, Lucky Block Casino processes withdrawal requests within 24 to 72 business hours. Cryptocurrency transactions are often completed more quickly. Withdrawals are subject to successful KYC verification and completion of all relevant wagering requirements.

Are the Lucky Block Casino terms and conditions legally binding?

Yes. By registering an account and using any service at lucky-blocks.com, you enter into a legally binding contract governed by the Lucky Block Casino terms and conditions and the laws of Curaçao. These general terms constitute the complete terms of service between you and the operator.

What games contribute to wagering at Lucky Block Casino?

Under the Lucky Block Casino general rules, slot games typically contribute 100% towards wagering. Live casino titles, table games such as blackjack and roulette, and certain other game types may contribute at a lower rate or be entirely excluded. Full contribution rates are detailed in the individual promotion's bonus terms. Always review these before claiming an offer.

Is it safe to share my personal details for KYC?

Yes. Lucky Block Casino uses 256-bit SSL/TLS encryption to protect all data submitted during the KYC process. Document handling is governed by the Privacy Policy, which is incorporated into these Lucky Block Casino terms and conditions. Your information is used solely for verification purposes and is never shared with unauthorised third parties.

What happens if I breach the Lucky Block Casino terms of use?

A breach of the Lucky Block Casino terms of use — including prohibited activities such as using a VPN, running bots or creating multiple accounts — may result in immediate account suspension, forfeiture of bonus balances and winnings, and potentially permanent account closure. In cases of suspected fraud, Lucky Block Casino may report the matter to the relevant authorities as required by Curaçao gaming regulations and applicable law.

Can Lucky Block Casino change its casino rules without notice?

Lucky Block Casino reserves the right to update its casino rules and these T&Cs at any time. While the casino makes reasonable efforts to notify players of significant changes, it is each player's responsibility to review the current terms of service before playing. Continued use of the platform after an update signals acceptance of the new Lucky Block Casino rules.

Understanding the Lucky Block Casino terms and conditions fully before you deposit is the single most important step you can take as a player. These general terms exist to protect you, ensure fair play and maintain the integrity of the platform. If anything in these Lucky Block Casino rules is unclear, please reach out to the support team at [email protected] or via live chat before you play. Responsible, informed gambling is always the best approach.